Fg44 Privacy Policy – Your Data, Our Responsibility

From opening an account at fg44 to each gaming session, we collect certain necessary information. This data is used solely to improve your experience, protect your account, and meet our legal obligations.

Some information is provided directly by you (such as during registration), while other information is collected automatically (such as your IP address or device details). We never store your bank password or full card number.

Fg44 collects your information for one purpose only — to give you the best possible gaming experience. Every piece of data is used for a specific reason and never beyond that.

• Account Management: For creating your profile, securing your login, and recovering your password.
• Payment Processing: To process deposits and withdrawals securely.
• KYC Verification: To verify identity and prevent money laundering.
• Customer Support: For resolving your complaints, questions, and issues.
• Promotional Communications: To send you emails about bonuses and offers with your consent (with the option to unsubscribe).
• Responsible Gaming: To detect unusual gaming patterns and provide you with timely support.
• Technical Improvements: To fix platform bugs and improve overall performance.
• Legal Compliance: To meet the requirements set by our licensing authority.

Fg44 does not generally share your personal information with third parties. In certain specific circumstances, limited data may be shared — these are clearly outlined below.

• Payment Processor: bKash, Nagad, Rocket – only the information necessary to complete transactions.
• Game Provider: Game session data shared with Live Casino providers such as Evolution Gaming.
• KYC Service Provider: With authorized third parties for identity verification purposes.
• Law Enforcement Agencies: When required by a court order or other legal obligation.
• Gaming Licensing Authority: For licence renewal and regulatory compliance.

All our third-party partners are bound by strict data protection agreements. They receive only the information needed for their specific role and may not use it for any other purpose.

We follow the highest industry security standards to protect fg44's servers and databases. Your privacy is safeguarded at every level in accordance with this policy.

• SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted with 256-bit SSL.
• AES-256 Storage Encryption: All stored data is protected with the highest standard of encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Advanced technology to protect against cyberattacks.
• Regular Security Audits: Regular security testing conducted by independent third-party experts.
• Employee Training: All fg44 employees receive regular training on data protection.

That said, no method of transmission over the internet is 100% secure. You can also play a part in keeping your account safe — use a strong password and never share your login credentials with anyone.

Fg44 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that remember information about your visit.

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may cause some site features to not function properly.

Under fg44's privacy policy, you have full control over your data. Contact our support team to exercise any of the rights listed below.

The fg44 online gaming platform is strictly prohibited for anyone under the age of 18. Child protection is a top priority in our Privacy Policy.

• Age is verified at registration, and anyone under 18 is not permitted to open an account.
• We do not knowingly collect or store personal information from minors.
• If we become aware that a minor has created an account, it will be closed immediately and any collected data will be deleted.
• Parents who have concerns about their child's account can contact our support team directly.
• Parental control software can be used to restrict children's access to this site.

Fg44 does not retain your data longer than necessary. Each category of information has its own defined retention period.

• Account Information: For the duration of active account use and up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC documents: Up to 5 years following verification.
• Gaming History: Up to 3 years after account closure.
• Support Contact: Up to 2 years after last contact.
• Cookie Data: From session-level up to a maximum of 2 years, depending on the cookie type.

Once the designated retention period expires, your data is securely destroyed or anonymized so that you can no longer be identified.

Fg44 may update this privacy policy from time to time. Changes may be driven by legal requirements, the introduction of new services, or security improvements.

• For significant changes, notice will be sent to your registered email at least 14 days in advance.
• Minor updates will be reflected on this page only.
• Continued use of the site after any changes takes effect constitutes acceptance of the updated policy.
• Previous versions of this privacy policy are available on request through our support team.

For any questions, concerns, or complaints regarding our privacy policy, please reach out to our Data Protection Team. We take every complaint seriously and aim to respond promptly.

• Email: support@fg44.ws
• Live Chat: 24/7 via the site
• Response Time: Usually within 24–48 hours
• Data Rights Request: Processed within a maximum of 30 days

If you believe we are not handling your information properly, please contact us directly in the first instance. If the matter is not resolved to your satisfaction, you have the right to raise a complaint with the relevant regulatory authority.

In the event of any conflict between the Bengali and English versions of this Privacy Policy, the English version shall prevail.